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Terms and conditions of use

The terms regulate and are applicable to all the sales carried out in Kushala.

Every placed order assumes that you have read and accepted all the terms and conditions. If you wish, you can print a copy of the document, in order to facilitate future references.

Products

kushalastyle.com commercialize different products, amongst them hair dyes, infusions, essential oils and accessories.

Every single product commercialized by Kushala has a detailed file that includes a photograph, the name of the product, a description of the product and the price with Taxes included.

Prices

All the products commercialized in kushalastyle.com are in Euros.

The prices can change anytime without previous warning to the client.

The prices that appear in the product file constitute an invitation for the client to buy a product, if there is a problem with the prices or they are changed kushala will inform the client and will not place the order except if the client gives its consent.

The costs relating to the shipment of the products purchased shall also be indicated in each case.

Deals and Promotions

The promotions and deals that can be published in kushalastyle.com will be valid as long as they are published in the web or e-mail address, also if there is stock of the product, and  will be governed by these conditions

Shopping Process

The kushalastyle.com purchase process consists of five main steps: select product, shopping cart, address, shipping method, pay, and confirm.

Select products: the client accesses the products offered by kushalastyle.com, being able to consult a file that details the characteristics of each of the products. Once the product to be purchased has been chosen, the customer must click on the "Add" button

Shopping cart: once chosen, the customer has access to a screen in which the chosen products, the quantity, and the total amount are summarized, so that they can review, modify and/or process the requested order. Once the client is satisfied with the summary shown, he must click on the button «Next step».

Address: after confirming the products, you access a screen that displays a form that must be filled in with shipping information, contact information in case of shipping problems, as well as billing information, excluding in any case, the customer's bank details. Once the form is completed, the customer must click on the "Next step" button.

Shipping method: the different shipping methods available will appear here. Please see Shipping and payment for more details.

Pay: the different payment methods available will appear here. Please see Shipping and payment for more details. Once the payment method has been chosen, all the information is detailed, in case you want to change something before finalizing. After checking that everything is correct, you must click on "Order with payment obligation".

After the purchase process, after going through a confirmation screen, you will receive the confirmation of the same by email, with all the information including the order number.

DELIVERY OF PRODUCTS

Kushala ships the products through Correos. Please, for more details on packaging and shipping, see Shipping and payment.

RETURNS AND CLAIMS

As established by the current legislation (Law on The Management of Retail Trade), the period of return of the products will be 14 calendar days from the delivery thereof.

For any return you must contact the administrator by email, indicating the order ID or invoice number. You can contact us via the form or through the email address from which the order summaries have been sent to you.

Returns that meet the following requirements will be accepted:

⦁ The customer must take care of the shipping costs in case of return.

⦁ Items must be in perfect condition.

⦁ The product to be returned must be properly packed for return.

The amount of the products, after discounting the shipment, will be refunded to the customer in a voucher without expiration that can be used in our online store.

SECURITY AND PRIVACY

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